PRIVACY POLICY

Responsible for the treatment of your data:

  • Identity: Retail Experts SLU
  • DNI-NIF: B66150053
  • Postal address: Av. Diagonal 601, 8th Floor Barcelona 08028
  • Telephone: +34 932 556 120
  • Email: info@retailexperts.es
  • Data Protection Officer: Retail Experts SLU
  • DPD Contact: info@retailexperts.es

What is the purpose of the processing of your personal data?

At www.retailexperts.es we process the information provided by interested persons for the following purposes:

  • In order to manage the sending of the information requested.
  • Provide interested parties with offers of products and services of interest to them.
  • To be able to offer you our products and deliver them to you after the purchase, whether we sell them directly or if the delivery is made from a third-party supplier.
  • Improve your user experience.

To fulfill these purposes, we will prepare a commercial profile based on the information provided.

No automated decisions will be made based on the profiles in the database.

Yes, automated emails will be sent, previously programmed by the owner of the data or their service providers or employees, in order to send the information of the news of the blog and the commercial products that will be offered through this website, both if they are hosted on it or on third-party service provider platforms.

We will also use all kinds of cookies that we consider appropriate for our company.

How long will we keep your data for?

The personal data provided on the website www.retailexperts.es will be kept for a period of ten years from the last confirmation of your interest. They will also be kept as long as the commercial relationship is maintained. They will be made to disappear when their deletion or portability is requested by the interested party.

Legitimation

The processing of your personal data is necessary for compliance with the legal obligations derived from Royal Decree 1720/2001 of December 21, which approves the Regulations for the development of Organic Law 15/1999 of December 13 on the protection of Personal data.

The legal basis for the treatment of your data is the execution of the online subscription to the blog or the contact form of the www.retailexperts.es website, as well as access to all the products purchased on said website.

The offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of services or the delivery of pending products.

Recipients to whom your data will be communicated

The data collected through this website will be communicated to other companies in the business group for internal administrative purposes, including the processing of personal data of customers or employees.

Retail Experts SLU and to whom the data are communicated will have binding corporate standards approved by the European Data Protection Committee and available in Privacy Policy

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation on whether Retail Experts SLU is treating personal data that concerns them or not.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data.

The user also has the right to request the portability of their data as well as to freely revoke or withdraw consent.

Retail Experts SLU will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

The personal data provided on the website www.retailexperts.es will be kept for a period of ten years from the last confirmation of your interest. They will also be kept as long as the commercial relationship is maintained. They will be made to disappear when their deletion or portability is requested by the interested party.

To exercise any of these rights, you can write to Retail Experts SLU Av. Diagonal 601, 8ª Planta Barcelona 08028 or via this link covering the form, indicating in the subject “Data Protection”.

Users will also have the right to file a claim with the competent data protection authority (the Spanish Data Protection Agency) if they consider their rights to be violated.

How have we obtained your data?

The personal data that we treat in Retail Experts SLU come either from the website, email, instant messaging or postal mail of our company or group companies.

The categories of data that we treat are:

  • Identification data
  • Identification codes or keys
  • Postal or electronic addresses
  • Commercial information
  • Economic data

We also inform that we do not obtain specially protected data on a regular basis.

If specially protected data reaches our company, we will protect it in accordance with current regulations.