COOKIES POLICY

From Retail Experts SLU and our page www.retailexperts.es we wish to inform you that our website uses cookies to analyze user navigation.

Cookies are files that are installed on the computer from which you access our website for the purposes described on this page.

For Retail Experts the protection of personal data is a matter of trust and for us respecting your intimacy and privacy is very important. You can visit our website very safely because we abide by the current legal regulations regarding the protection of personal data. Below, we inform you about our way of collecting and processing the data.

Responsible for the treatment of your data:

  • Identity: Retail Experts SLU
  • DNI-NIF: B66150053
  • Postal address: Av. Diagonal 601, 8th Floor Barcelona 08028
  • Telephone: +34 932 556 120
  • Data Protection Officer: Retail Experts SLU
  • DPD Contact: info@retailexperts.es

The entity responsible for the collection, processing and use of your personal data, in the sense established by the Personal Data Protection Law is Retail Experts SLU Av. Diagonal 601, 8th Floor Barcelona 08028.

If you wish to oppose in whole or only some of the measures regarding the collection, processing and use of your personal data by Retail Experts, in accordance with these provisions on protection of personal data, you can send your complaint by email info@retailexperts.es or letter to the following contact address: Retail Experts SLU Av. Diagonal 601, 8ª Planta Barcelona 08028.

Cookies policy

The acceptance of cookies is not a requirement to visit our web pages. However, it is only possible to use the “shopping basket” function and to order products when you allow us to activate cookies in your browser.

What is a cookie and what is it for?

A cookie is a small piece of information that a page sends to your browser and stores on your computer when you visit a web page. They are used to make web pages work, or to work more efficiently, as well as to provide information to page owners. These cookies are the property of Retail Experts SLU.

Access, use and, in general, browsing the Retail Experts SLU website necessarily imply the user’s consent to the use of some “cookies” by Retail Experts SLU. We use cookies to show you own promotions and offers but we do not transfer data to third parties.

The period of conservation of the data obtained through the use of cookies: 20 days.

What kind of cookies does www.retailexperts.es use and for what purpose?

Our website uses several different types of cookies and similar technologies, each with a specific function:

  • Technical or navigation cookies. These cookies allow the page to function correctly and allow you to view it in your language. They are able to recognize from which country you connect so that on your next visits you enter directly on the website in the corresponding language. They also allow you to create an account, log in and manage your orders. If you are a registered user, these cookies allow you to be recognized as such when you access the services reserved for registered users. These cookies will recognize if you make a purchase on the website through a partner or affiliate page so that we can fulfill any obligation we have towards said associated pages. These cookies are necessary for the operation of the website.
  • Functional cookies. These cookies allow the website to recognize you each time you access the page, so you do not have to re-enter your login details. If you have added items to your cart and you have logged out without completing the purchase but without removing these items from your cart, cookies allow you to continue shopping with the same cart the next time you visit the website within a reasonable period of time. These cookies are not essential for the operation of the website, but they improve the quality and the browsing experience.
  • Analytical cookies. Some analysis services such as Google Analytics use cookies to carry out statistical analyzes on how users use our page through their computers or through mobile applications, such as how many pages a user has visited or the number of clicks made during visiting the website. Retail Experts processes the results of these analyzes anonymously and solely for statistical purposes
  • Third-party cookies for marketing / retargeting. These cookies are used by third-party companies that we trust to present you advertising banners on other affiliated web pages with the latest news from www.retailexperts.es that you have viewed during your navigation. These companies can use this data to improve their own services and to offer services to other companies. These tools do not obtain data on the names or surnames of users or the postal address from which they are connected. The information they obtain is related, for example, to the number of pages visited, the language, the city to which the IP address from which users access is assigned, the number of users who visit us, the frequency and recidivism of visits. , visiting time, …

Cookies classified according to their duration:

  • Session cookies: collect and store data while the user accesses the website.
  • Persistent cookies: they collect and store the data in the user’s terminal for a variable period of time depending on the purpose for which they have been used. The retention time of cookies will depend on the type in question and will always be the minimum necessary to fulfill its purpose.

In any case, users can configure their browser so that the reception of all or some of the cookies is deactivated or blocked. The fact of not wanting to receive these cookies does not constitute an impediment to be able to access the information on the Retail Experts SLU websites, although the use of some services may be limited. If, once consent has been granted for the reception of cookies, you wish to withdraw it, those cookies stored on the user’s equipment will have to be eliminated, through the options of the different browsers.

Legal basis

The legal basis for acceptance of Cookies is by consent.

How can I disable cookies?

Most browsers (Internet Explorer, Firefox, etc.) are configured to automatically accept cookies. However, most search engines allow you to exercise some type of control over most cookies through browser settings, including disabling cookies at any time. However, we remind you that the fact of deactivating technical and navigation cookies or function cookies may cause the website to not work correctly and / or you may not be able to fully and effectively enjoy the services we offer.

To disable analytical cookies and to avoid being tracked by Google Analytics on all web pages, you can download the Google Analytics disabling browser plug-in: tools.google.com/dlpage/gaoptout.

To allow, know, block or eliminate the cookies installed on your computer, you can do so by configuring the options of the browser installed on your computer.

For example you can find information on how to do it if you use as a browser:

  • Firefox from here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
  • Chrome from here: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
  • Explorer from here: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
  • Safari from here: https://support.apple.com/kb/PH19214?viewlocale=es_ES&locale=es_ES
  • Operate from here: http://help.opera.com/Windows/11.50/es-ES/cookies.html

Web Analysis

The application we use to obtain and analyze navigation information is: Google Analytics: www.google.com/analytics/ and http://www.google.es/intl/es/policies/privacy/

Google Analytics is an application developed by Google, with the function of analyzing the audience of our page. This company may use this data to improve its own services and to offer services to other companies. You can know these and other uses from the indicated links.

This tool does not obtain data on the names or surnames of users or the postal address from which they are connected. The information obtained is related, for example, to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which users access is assigned, the number of users that they visit us, the frequency and recidivism of visits, the visit time, the browser they use, the operator or type of terminal from which the visit is made.

More information

For the rest of the information of Art. 13 of the RGPD you can go to the Privacy Policy